Booking Information

splash topInformation you need to know before booking with Face to face painting and balloon twisting by Mandy

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Current Covid-19 regulations and guidelines for Face Painters fall under the Beauticians/Makeup Artists Category.
When you book with us we promise to adhere to the strictest of hygiene policies to keep your guests and our artists safe.

To book with us at this time you must be willing to forward all guest contact information should it be needed for Covid-19 contact tracing. We will only request this information if absolutely necessary. You must also agree to contact Face to face painting and balloon twisting by Mandy should a guest at your event become diagnosed with Covid-19 within 14 days of our booking. If you are not willing to provide this information, unfortunately we cannot go ahead with your booking.

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Face to face painting supplies their own table and chairs, water and supplies.

​All materials are supplied and included in the cost. We use high quality, professional products, which are purely designed for use on the skin and washes off easily with soap and water. Tattoos can be removed with micellar water, baby oil or olive oil.

Client is required to provide the Artist with shade from the sun or shelter from the rain and a smoke free environment and a flat surface to set up in. If you cannot provide shelter, Face to face painting can supply a 3x3m marquee however this will cost extra.

It is the clients responsibility to ensure Face to face painting is allowed to paint in any public areas where events may be held. The client is held responsible for any fines placed upon Face to face painting that breaches any laws or by-laws of working in public places.

Children under 2 years will be assessed as to whether they wish to be painted. The artist might first paint a small design and their arms or legs and go from there.

Children under 12 months will not be painted due to the delicacy of their skin and possibility of rash or allergic reaction.

Only willing children will be painted. I will do my best to paint all of your guests however some children prefer a little body art on arms or hands over having their faces painted.

Your booking is with Face to face painting and balloon twisting by Mandy, your person of contact is Mandy Stanger who is the owner and main artist for the company. On occasion another artist may be used to cover a booking, they will be of equal skill to Mandy and you will not be disappointed. The utmost care is taken to choose these artists to ensure customer satisfaction.

Artists are not liable for any allergic reactions to the products used. any reactions resulting from products used is at the clients responsibility. Caregivers are responsible for notifying the Artist if the child or themselves has sensitive skin in order to do a sensitivity patch test.

Our artists may refuse to paint any person who looks sick, this includes but is not limited to – allergies, mosquito bites, any broken skin, cold / flu symptoms, cold sores, conjunctivitis, sties, eczema, psoriasis, acne, open cuts and grazes, chicken pox, possible infectious skin conditions, coughing, sneezing, runny nose, rashes, red eyes etc

To ensure that Health and Hygiene Standards are kept to a maximum, children/adults are not permitted to touch products & equipment on the worktable.

For safety reasons, children are not permitted to play in the artists’ work area, however, should an injury occur the Artist will not be liable.

Parents and carers are responsible for their children at all times

Our artists may refuse to paint a person that shows any sign of distress.

Our artists reserve the right to refuse to paint any person behaving in an aggressive or abusive manner.

Artists reserve the right not to paint offensive symbols or words.

Artists will exercise reasonable caution but will not be responsible for damage to clothing or property by products used.

Artists will not paint anyone with a dirty face; however wipes are available for caregivers to use.

Without prejudice, our artists reserve the right not to paint any persons they feel should not be painted.

Safety and comfort are mandatory on all jobs and the artist(s) will not work if conditions pose a hazard to their health or safety – this includes but is not limited to: exposure to weather and sudden extreme weather events; hazards such as flying debris, exhaust, fumes, smoke or other irritants; threatening or rowdy individuals; excessive alcohol use and drunken behavior; illegal activity and/or use of illegal substances; verbal abuse from customers or staff; sudden illness or injury to the artist. The artist alone will make the decision on whether they feel their health or safety are at risk and will shut down if they feel there is any risk whatsoever.

Booked dates will be held for seven (7) days. If the deposit is not received within seven (7) days the booking is null and void and the dates will be made available to other clients. The deposit is non-refundable should the client cancel or postpone the event with less than 48 hours notice. Cancellations given with more than 48 hours notice may receive 50% of their deposit back. In the case of postponement Face to face painting will work with you to accommodate an alternate date; however due to other bookings and commitments, availability may be limited. Any cancellations must be submitted in writing via email to facetofacepainting@outlook.com

A deposit is required to secure the booking date. Deposit must be paid via direct deposit and funds cleared BEFORE the event. Remainder to be paid in cash on the day or via direct deposit funds cleared before the event.

DO NOT MAIL CASH. When direct debit is used please include the invoice number or the name and date of event so it can be matched to your booking.

Client agrees to pay the full amount owing before the commencement of the booked services. The client will be responsible for any fees or expenses, including legal fees, incurred in connection with collecting delinquent amounts owed to Face to face painting under this Agreement.

We aim to provide a fun and memorable experience for you and your guests.

2020 qualifications

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